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Expedite your day-to-day claims process to provide superior customer service and adjust claims accurately.
View historical imagery, which in some areas is updated up to 6 times a year and dates back to 2007. Assess the extent of damage remotely with AI detections to optimise or reduce on-site inspections.
With a visual source of truth to identify discrepancies and pre-existing damages, claims teams can make more informed decisions and prevent unnecessary payouts.
Claims investigators can confirm repair work remotely as new aerial imagery is available (updated up to 6 times a year), ensuring accuracy in claims and reducing the need for onsite inspections.
By sharing imagery and detailed reports, claims teams can clearly communicate with policyholders about claim progress and decisions.
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Nearmap ImpactResponse collects high-resolution (sub-7cm per pixel) aerial imagery in an event’s immediate aftermath. Captures are usually available within 24-48 hours of a catastrophe’s landfall. This level of speed and detail accelerates the claims management process.
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Strategically stage your claims response teams, such as loss adjusters, in areas with a high number of predicted damage properties — before damage happens. After the damages, triage the impacted policies and prioritise resources for properties that have been greatly effected or have complex claims.
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With Nearmap ImpactResponse, post-cat imagery is often available within 24-48 hours. Combined with our damage AI, you can proactively reach out to customers and jump-start the claims process before the first notice of loss — without needing costly boots-on-the-ground.
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Automatic damage detections of individual properties in your portfolio allow for a more accurate and immediate understanding of real damages and losses. No more waiting for damage assessment. No more guessing. A more accurate budget and reserve enable faster claims payments and settlements, which leads to lowered loss-adjustment expenses.
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“Nearmap provides us the solution we need to maximise our resources and provide the greatest benefit to our communities.”
National Director, Disaster Relief Australia